Part 4: The List

The landlord agreed to an eight-week extension after reviewing the repair estimate. He would fix the exterior roof problem, while our company would arrange the interior ceiling work. Farah posted a notice in the shop explaining the temporary schedule and where customers could collect orders during the repairs.

The first week was messy. A contractor found additional water damage behind a panel. The estimate increased, and our finance director recommended postponing the layout trial. Farah worried that customers would assume the shop was closing permanently if the front window remained covered.

We met by video and listed what we knew. The extra repair was necessary for safety. The landlord had agreed to cover the part caused by the roof, but the shop would still need to pay for damaged shelving. The layout trial could wait two weeks without changing the lease deadline if we adjusted the schedule.

“Don't announce a reopening date until the contractor confirms it,” I said.

Farah agreed. “We'll tell people what is happening and update them on Friday.”

The clear message brought fewer angry calls than I expected. Several customers offered to volunteer, but Farah explained that the repair required insured professionals. People could help by placing orders or visiting another branch in the meantime. A local café offered a table for a small display of new books.

At home, Lena asked whether I wanted the library windows cleaned before a scheduled visit from my accountant. I said yes, then noticed she was holding her phone tightly.

“Is something wrong?” I asked.

“Poppy's aunt is sick. I have coverage today, but next week may be difficult.”

I suggested she speak with Martin about temporary schedule changes. She thanked me, but her face remained guarded. Later I asked Martin whether our household staff had a written policy for unexpected family needs. We had arrangements, he said, but they were handled informally.

Informal arrangements depended too much on who felt comfortable asking. I asked him to consult the staff and our employment adviser about a clear policy. It would take time, and it would need to be applied consistently. I could not promise a perfect solution over breakfast.

Poppy visited again on Saturday when Lena came to collect a folder she had left behind. The girl inspected the library table and found my water glass full.

“You remembered,” she said.

“I had help making a list.”

She looked at the repair schedule on my desk. I covered the financial figures before inviting her to see the drawing of the shop. She placed a paper star beside the front door.

“What's that for?”

“People know where to come in.”

“The sign already tells them.”

She tilted her head. “Can they read it from the other side?”

I did not know. Farah later sent a photograph showing that the sign was hidden by a street tree from one direction. She had already noticed it and was checking whether a second sign was allowed. I told Poppy the adults were working on the answer. She seemed pleased that her question had joined the list, but Farah deserved credit for the observation and the work.