Hattie Opened Her Video Beside The Cast With Three Grooves
Part 2 · 3 min read ·
Hattie came through the garage door carrying a cloth bag and a folder thick enough to stop it closing.
"I brought the leg, the bills, and bad cookies," she said.
"How bad?"
"Bought them on sale. We can file a separate claim."
Her laugh helped. Then she sat, removed her prosthesis, and placed it on a folded towel.
I did not adjust it. I no longer had a clinic behind me, and I wanted another trained person present before I touched anything that might become evidence.
"Are you in pain?" I asked.
"Sore by supper. I stopped taking my long walk."
"Let's get you checked somewhere else first."
I called Etta Vale, a prosthetist who ran a small practice outside Buffalo. She knew my work. More to the point, she had no tie to Bram.
She offered a morning appointment.
Hattie opened her folder. Her delivery receipt was dated June 12. The free tune-up receipt was June 22.
"It felt different after the second visit," she said. "They told me bodies change."
I set cast 417 beside her device. The clear sleeve still held the duplicate test card she had allowed me to keep. Her signature crossed the bottom beside mine.
The socket number matched. So did the shape around the shin. The foot listed on the card ended in 8211.
The foot on her device ended in 3086.
I looked twice before I spoke.
"That's a different foot."
"Run the movie," Hattie said.
On June 12, my younger-looking self knelt beside her chair. I held the finished limb before its outer cover went on. Hattie had asked me to read each part number aloud.
"For my sister," her recorded voice said. "She thinks I bought a truck."
The camera moved close. The number was plain: 8211.
Then the video showed her walking between the rails. She turned, laughing, while I watched her hips and the path of her foot.
In the June 22 clip, Bram stood behind the front desk. Her limb lay on its side while she signed a pickup sheet.
The foot number was harder to see. Hattie paused the video and enlarged the frame.
3086.
I pulled back from the screen.
"The cast can't tell us when someone changed a foot," I said.
"No," she said. "But it tells us which fitting your card belongs to. And this tells us what left each time."
She laid out her evidence the way she must once have laid out bridge plans. Each piece had one job.
My cast, card, and signature tied the approved fitting together. Her videos showed the finished device before and after the tune-up. Etta could tell us what was on it now.
Nothing required anyone to trust my wounded pride.
Hattie found the old email she had sent her sister that June. Both original videos were attached. She saved the message with its date and kept the files unchanged.
"Copies for looking," she said. "Originals for checking."
I wrote that down. For once, she was the one teaching me how to use my own bench.
The next morning, Hattie drove us south with a thermos between the seats. The Bighorns stood white beyond the road. I kept expecting my phone to ring with a patient asking why I had failed them.
Etta spent almost two hours with Hattie.
She checked the socket, watched her walk, and read the part numbers. With permission, she took photos before making any changes.
"The socket needs a small fit adjustment," she said. "That happens. The hardware issue is separate."
She wrote that the installed foot differed from the delivery card. Its model had different limits and features. She would need purchase records to learn its source.
She gave Hattie a temporary device and kept the returned one in a labeled container with Hattie's written consent.
"I'm documenting condition," Etta told me. "I'm not naming a cause I can't prove."
"That's why we came."
Her charge was $240. I reached for my wallet.
Hattie covered my hand.
"You aren't buying my belief. I'll keep the receipt."
Back in Sheridan, she requested her full clinic record in writing. She asked for service notes, part orders, signed delivery sheets, and all later changes.
I mailed Bram a short letter asking him to preserve records linked to my fittings. I kept a copy and the mailing receipt.
That night, Hattie forwarded me an email.
Bram had replied in nine minutes.
He called the foot change a "routine equivalent replacement." He said my saved materials were clinic property and demanded their return by Friday.
Attached was an invoice for $7,500 in alleged theft and storage damages.
At the bottom, beneath his name, he had written one more line.
"Failure to comply will be reported as elder-related professional impairment."