Twenty Four Refunds Began With One Customer At My Door
Part 6 · 3 min read ·
The first customer came on a Monday with a printed booking receipt.
Her name was Estelle Dunn. She used a cane with a worn rubber foot and had brought her sister to help with the steps.
"I paid twelve hundred dollars," she said. "Your picture was on the page."
I knew the picture. Brielle had taken it outside the shop two summers before, when we still laughed at the same things.
"I built the rigs," I said. "I didn't sell your tour. The company has been ordered to stop promising them."
Estelle gripped her receipt.
"That sounds like something people say before you lose your money."
"It does. Come sit down."
I gave her Lena's public contact details and a copy of the notice the court had allowed us to send. It gave the refund hearing date and told customers how to confirm their payment.
I did not give her Brielle's private messages. She needed a clear way to get her money back, not a front seat at my divorce.
She copied the case number onto her receipt. I waited while she checked each digit against the notice. Then I wrote down the phone number again, large enough for her to read without her glasses.
"I wanted to ride with my sister," she said. "Before my balance got worse."
"I understand."
"No. You probably don't."
I nodded.
"You're right. I know how to make a seat easier to enter. That's the piece I know."
She looked through the open bay at the covered rigs.
"Then keep doing that piece."
After she left, I called Lena. I asked whether my old photo could come down with the tour offer.
By that afternoon, Brielle's lawyer had confirmed its removal. The booking page carried a cancellation notice instead.
Brielle called just after dinner.
"You sent my customers a court paper."
"The approved notice went to everyone who paid."
"I could have rescheduled them."
"With which vehicles?"
She went quiet, then said, "We could still fix this together."
I had wanted to hear that sentence for months. I had pictured it over cold suppers and beside the empty half of our closet.
Now it meant she wanted my titles.
"Talk through your lawyer," I said.
The investigator met me the next day. She compared the signature on my old booking agreement with the signatures on the six applications and Dean's sale paper.
Each copied mark included a faint dot beneath the loop. That dot had been a bit of blue pencil dust on the original scan.
It had traveled with my name onto every new document.
"A document examiner will report on the copies," she said. "We also need the electronic records. This comparison is one part of the work."
Lena had already requested those records in the civil case. Under the preservation order, Brielle's company had produced its files instead of clearing its laptop.
The altered agreement and the transfer files were there, with saved versions showing when the added paragraph appeared. The investigator obtained the material through the proper process for her case.
She did not ask me whether Brielle was a bad wife. She asked when I last used that scan, who had access to it, and whether I had approved any of the changed language.
I answered only what I knew.
At the refund hearing, Warren gave the judge a list of twenty-four payments. All had arrived by bank transfer. No customer had already received a refund, and there were no card disputes to count twice.
Dean's $4,000 appeared on a separate line.
The company account still held the full $47,260. The hold had worked.
The judge approved $28,800 back to the riders and $4,000 back to Dean. The remaining $14,460 went back to our rental business account, where it would remain subject to the divorce court's control.
Nobody cheered when the order was signed.
Warren checked each outgoing payment against a bank confirmation. Lena sent me the completed list three days later.
Twenty-four riders. One buyer. Every deposit returned.
Estelle called to say hers had reached her bank.
"Don't spend your time apologizing for her," she said. "Call me when those seats are ready."
I wrote her number on an appointment card. I put it beneath a small cardboard seat model on my desk.
Then I went back to fitting the new rails.
That evening, Lena brought me the next court packet. Brielle's lawyer had filed a new argument. Even if the transfer papers failed, he said, the entire fleet should be treated as property built during our marriage.
I opened the packet beside my old build folders.
On top was a demand that I surrender the trust's purchase records before the final hearing.